Insurance & Payment Information
Simple, transparent guidance so you can focus on what matters most — your child.

We aim to make the process as clear and supportive as possible. Our team is here to help you understand your benefits, verify coverage, and answer any questions along the way.

Give US A HOOT
  • Medica logo with a stylized icon and the word 'Medica' in blue text.
  • Blue Cross Blue Shield logo with a blue cross, a staff of Asclepius, and the text "BlueCross BlueShield".
  • A logo featuring a stylized tree with a green canopy, blue trunk, a small orange circle representing the sun or a person, and the word CIANA in blue letters.

  • HOW INSURANCE WORKS

    Understanding Your Coverage

    Every insurance plan is different, and benefits can vary based on your provider and policy. Depending on your plan, therapy services may require a referral, prior authorization, or have limits on the number of visits covered.

    We recommend contacting your insurance provider to better understand your specific benefits. Our team is also happy to assist in verifying coverage and guiding you through next steps.

  • OUT-OF-NETWORK / PRIVATE PAY

    Out-of-Network & Private Pay Options

    If we are not in-network with your insurance, or if you prefer not to use insurance, private pay options are available. We can also provide documentation, often called a “superbill,” that you may submit to your insurance provider for potential reimbursement.

Insurance FAQ

  • We do! We currently accept Medica, HealthPartners, HealthEZ, BCBS of MN, and Cigna. Feel free to ask if you don’t see your insurance plan listed. We are not currently in-network with TriCare, UMR, or UnitedHealthcare. 

  • Yes! We would be happy to work with your caseworker or social worker if you are unsure how to utilize these funds. 

  • We can accept the following for secondary coverage only: UCare, South Country, or Blue Plus plans as well as the companies mentioned above.  

  • Secondary coverage is when you have a second form of insurance. We bill the primary insurance first, then bill the secondary insurance with the remainder. 

  • Covered services just mean that we can bill insurance for our sessions. For most plans, this means you will still owe a co-pay or coinsurance. Once your annual deductible is met, the price you pay per session decreases. 

  • We are more than happy to discuss this with you. We offer a discounted private pay rate for clients with out-of-network insurance plans. 

  • We use a secure client portal that safely stores your credit card information. We do ask that all clients have a card on file to pay invoices. We will never charge your credit card for a missed session. You will always have 48 hours to review your invoice before we charge your card.